Helpdesk & Support Tickets

View Incoming Tickets

Last reviewed: 26 October 2026

If you have submitted a ticket to our customer support team, you may want to check on its status or view any updates. Here's how to view your tickets in PayPeople:

Step 1: Click on the 'Help' icon located at the top right of the page.

Step 2: Select 'Support & Tickets' from the drop-down menu.

Step 3: Click 'Open' tab. You will see a list of all the tickets.

Step 4: Click on 'Click for Conversation' to view ticket chat between you and support team.

View Incoming Tickets: screen 1

             
Note: If you have multiple tickets, you can use the search bar to find a specific ticket by entering the ticket number or keywords related to your issue.