Helpdesk & Support Tickets

View In-Progress Tickets

Last reviewed: 26 October 2026

If you're a customer of PayPeople, you may have submitted a support ticket to get help with an issue you're experiencing. But how do you keep track of the progress of your ticket? Here's how to view in-progress tickets in PayPeople:

Step 1: Click on 'In-Progress' tab. Here you can see a list of tickets that are under progress and team is doing working on it.

View In-Progress Tickets: screen 1